Digital Twin Provider
About the Customer
This tech outfit specialises in developing and rolling out BIM (Building Information Modelling) technology. They offer BIM-based digital solutions to firms right across the construction sector.
Project Background
Alongside creating and promoting BIM tech, the company also put together skill training courses and delivers these online.
The Problem
Students and instructors alike reckoned the existing live-stream training was a bit ordinary when it came to interaction. If a student hit a snag, the instructor couldn’t jump onto their computer remotely to sort it out.
Once the training wrapped up, there was no way for students to have a crack at practising on their own. Instructors had no visibility over how well students were picking things up, which led to fairly poor training outcomes.
The instructor crew is a mix of full-timers and part-timers, making it tricky to keep on top of staff and course management.
The Solution: DaDesktop Cloud Desktop
DaDesktop is built on more than 20 years of top-shelf IT training experience from its parent company. It’s a cloud desktop product purpose-built for training. Every feature is geared towards actual training needs.
Key features
Works in a browser: Students and instructors just fire up a web browser to get cracking. No software to install. Runs on low-spec computers, which helps cut down learning costs for students.
One-click clone: After the instructor sets up the software and environment needed for a course, they can duplicate it across all student cloud desktops in a flash.
Remote help: The instructor gets a view of every student's desktop. When someone’s stuck, the instructor can take remote control of their machine and guide them in real time.
Global data centres: Supports users from different countries and regions joining the same training session.
Flexible and dynamic: You can add or remove participants whenever you like, and tweak cloud desktop hardware specs on the fly.
Permission management: Administrators can easily set up instructor and student permissions for slick, all-in-one management.
Results
After rolling out DaDesktop, the feedback from both instructors and students was really positive. Setting up courses and jumping into training sessions became a ripper experience for everyone involved.
The one-click clone feature saves instructors and support staff a motza of time. Set it up once, and use it for countless training sessions. Instructors can now concentrate on building better courses, teaching, and fielding questions.
The recording feature and data analytics help instructors suss out how students are tracking with their learning. This gives them handy info for polishing up courses and refining their teaching process.
Course satisfaction rates shot up to 95% after switching to DaDesktop for training.